Developing as an Everyday Leader
- Individual Decision-Making: Developing behavioral self-awareness and understanding how individual biases and perceptions influence managerial decision-making.
- Core Negotiation Skills: Mastering fundamental negotiation techniques to influence peers and stakeholders effectively, creating win-win outcomes and alignment without relying solely on formal authority.
- Performance Management & Coaching: Designing performance evaluation systems that collect actionable information and using feedback/coaching to support individual growth and accountability.
Building Effective Team Cultures
- Cultures of Safety & Trust: Establishing psychological safety within teams so members feel comfortable taking calculated risks, voicing concerns, and sharing ideas without fear of negative consequences.
- Cultures of Engagement & Growth: Structuring team environments that foster high intrinsic motivation, active participation, and continuous development.
- Conflict Management: Adapting third-party resolution strategies to diagnose interpersonal and task conflicts early, managing disagreements constructively to improve team decisions.
Leading Organizational & Team Change
- Leading Change Initiatives: Understanding why individuals and teams resist change, and using inclusive leadership practices to gain buy-in and execute transformations smoothly.
- Interpersonal & Social Structures: Navigating informal social networks, influence structures, and cross-functional team dynamics to align collective efforts with broader business goals.
Reference: BADM 508 course (Leadership and Teams) by the University of Illinois Urbana-Champaign (Gies College of Business).